Welcome
Are you frustrated by conflicting demands to improve service and reduce cost?
At Transparency Works, we support Operations Professionals who are constantly under these pressures.
We will make the intricacies of your operation transparent, helping you understand how decisions about operational purpose, range complexity, capacity and processes interact; highlighting opportunities for cost reduction and service improvement.
Then, we will work with you to strip out all the unnecessary constraints and bureaucracy, simplifying, clarifying and making your operation as efficient as possible.
This will lead to self-evident improvements in cost and service.
Contact us and see how we can help you.
James is delivery focused from analysis to execution. He is quick to understand the opportunity, engage with stakeholders and lead the way on removal of obstacles. Working with James is a pleasure and I wouldn't hesitate to hire him again!
Bev Osborne, Business Manager, Nottingham City Council
Just the job.
Gary Wilkins, Head of Compensation and Benefits, Freshfields Bruckhaus Deringer
James has been instrumental in the shaping of strategy... He has expedited action and created a clear focus within the management team.
Helen Spencer, Director of Customer Services, Nottingham City Council
James has been a great help in understanding and improving our processes. He was able to apply his expertise in a pragmatic way that was perfect for the work that we were doing. He has an engaging style, and has focused the team on the delivery of clear, straightforward solutions.
Kathleen Harrop, Head of HR Global Convergence, Experian
Thank you for your work and very logical and succinct presentation... It has been very very helpful indeed. If you do step into other roles in local government and need any case study or reference, please feel free to use us.
Lisa Black, Head of Service, Nottingham City Council
James has put a lot of time and effort into the exercise. It has been very useful to us.
Susie Kaye, Head of HR Services, Freshfields Bruckhaus Deringer
A huge thank you for the work you did on the workshop. You got rave reviews (not surprisingly!) and I know that we will be keen to speak to you about further work in the future.
Siobhan Sheridan, Director of Strategic Human Resources, Defra
It is unusual to enjoy working with a consultant but James is one of their rare types who is blessed with clear thinking and works with you with no pre agenda or set formula and leaves you with a far clearer understanding of your operation and in a much stronger position.
Trevor Pinnegar, Project Manager, Nottingham City Council
